Whilst flights facing cancellations or delays due to severe weather conditions pose big challenges for passengers, bad weather compensation claims are generally unavailable as these instances are deemed “extraordinary circumstances” under EU Regulation No. 261/2004.
Despite airlines lacking control over such unpredictable weather events, passengers do retain specific rights, such as getting assistance with rebooking or refunds.
It is also advised that travellers reference and understand their airline’s policies and review details of their travel insurance coverage in relation to bad weather flight disruption.
What actions you should take?
In the UK and the EU, there are regulations protecting all air passenger rights
Don't assume you'll check in at a later time - Arrive on time and check-in as normal
Confirm the reason for delay in writing from the airline as this may form part any potential future claim
Make a note of whether other flights are departing - sometimes airlines use weather as an excuse
Flight disruption caused by adverse weather usually exempts airlines!
Airlines are exempt from paying compensation when extreme weather conditions such as snow, storms, freezing rain, or fog force aircraft to remain on the ground or result in delayed takeoffs.
No payment when natural disasters like ash clouds occur, affecting air traffic and hindering visibility for pilots - Ash particles can impact the sensors of height and speed measuring instruments.
Don’t do what 80% of qualified claimants do – Put of making your delayed flight compensation claim! The best time to claim is right after your delayed flight has landed.
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