Your Rights

Flight compensation claim rights

It's worth knowing more about EU regulations...

EU air passenger rights matter!

Under EU Air Passenger Rights regulations all airline passengers are protected. Regulation (EC) No 261/2004 which enshrines in law the rights of air passengers flying into and out of Europe.

Whilst there are hundreds of cancelled and delayed flights each week, few people are aware of their statutory rights – and therefore are not claiming compensation of up to €600 per passenger for delayed and cancelled flights.

In addition, most people are unaware of their legal rights. Do you know your rights and how much compensation are you entitled to?

EU air passenger rights are important for flight compensation...

What are EU Air Passenger Rights?

Remember EU & UK flight compensation law is complicated – here are a few key points about EU air passenger rights

Swiss Air flight compensation form

No.1

Firstly, the airline must be at fault for the delay otherwise no claim is due

No.1

Importantly, your airline must be at fault for the delay, otherwise no claim is due

Aer Lingus flight compensation

No.2

Exact compensation value depends on flight distance & delay duration

No.2

Also, the exact compensation value depends on flight distance & delay duration

SAS Airlines flight compensation form

No.3

Also, if your flight is cancelled within 14 days of departure you can make a claim

No.3

If your flight is cancelled within 14 days of departure you can make a claim

Edelweiss Airlines flight compensation form

No.4

Compensation values for delays & cancellations and range from €250 to €600 per passenger

No.4

And compensation values for delays & cancellations and range from €250 to €600 per passenger

UK & EU air passenger rights

Flight Compensation Rights?
Find out more...

Under EU air passenger rights rules you have a legal right to make a compensation claim for flight delays or cancellations

Flight compensation regulations

Regulations

Firstly, in the UK and the EU, there are regulations protecting all air passenger rights

Cancelled flight compensation

Airline at fault

Additionally, the airline must be at fault for the flight delay, otherwise no claim is valid

Maximum flight compensation

Maximum claim

Also, for airline caused delays of 3 hours you can claim up to €600 per passenger

Flight compensation regulations

Distance and delays

And additionally, exact delayed flight compensation value depends on flight distance & delay duration

Delayed flight compensation

Airline support

Shorter flights with delays of 2 hours+ require airlines to provide meals & refreshments vouchers & offer hotel, transport and telephone services for overnight delays

Cancelled Flight Claims

£ 520 00
Max claim value per person

For alternate flights

Possible claims €250, €400 & €600
If flight distance is 1500 km or less & arrival more than 2 hours later than original time - Potential claim: €250 (£220)
If flight distance is 1501 km to 3500 km & arrival more than 3 hours later than original time - Potential claim: €400 (£350)
If flight distance is 3501 km or more & arrival more than 4 hours later than original time - Potential claim: €600 (£520)
You may also be entitled to claim 50% of the above claim values if your alternate flight departure and arrival times qualify

Delayed Flight
Claims

£ 520 00
Max claim value per person
Short haul flights
If flight distance is 1500 km or less & delay is 3 hours or more then compensation value is £220 (€250)
Medium haul flights
If flight distance is 1501 km to 3500 km & delay is 3 hours or more then compensation value is £350 (€400)
Long haul flights
If flight distance is 3501 km or more: Arrival more than 4 hours later than my booked arrival time - Compensation value: €600 (£520)
Delay must be airline caused
Not due due safety, air traffic control or adverse weather issues!

Compensation values...

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Under EU air passenger rights regulations you can claim up to £520 per passenger if you have been delayed or cancelled under certain conditions.

And whilst flight delays are fairly straightforward, equally importantly, the lesser known regulations for cancelled flights and alternate flight departure and arrival times are sometimes overlooked.

Moreover, you may be entitled to 50% of the standard claim value in these cancelled flight situations. Therefore, it might just be worth making a cancelled flight compensation claim.

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